Chattassistent isn't just a chatbot – it's an AI agent. A chatbot answers; an AI agent answers and does things. It books appointments, puts products in the cart, sends SMS follow-ups, captures leads and passes them on to your CRM – in chat, SMS and on the phone. Swedish AI customer service, around the clock, in Swedish and 50+ languages.
One line of code • Trained on your content • GDPR, data inside the EU • no lock-in
It goes by many names – chatbot, chat bot, chat assistant. But there's a decisive difference between merely answering and actually acting.
Read more in our guide: AI agent vs chatbot – what's the difference?
The same AI customer service, three channels. It answers, acts and passes everything on – and you train it in one place.
Trained on your products and services. Answers in seconds, in Swedish and 50+ languages – in the same language the visitor writes in.
On Shopify the AI agent can put the right product in the cart right inside the chat – with the current price and stock status from your store.
Collects contact details, asks follow-up questions and passes qualified leads on to EasyCRM or your existing system.
Suggests open slots and books right in the conversation, so the visitor doesn't have to leave the chat to move forward.
For complex cases or on request the AI agent makes a warm handover – your team gets the whole conversation with it.
A summary, category and lead score are written automatically to your CRM – nothing is lost between the chat and the follow-up.
Confirmations, links and reminders by SMS after a chat or a completed form – from the company's own sender.
The customer can reply to the SMS and the AI agent continues the conversation – reply flows such as "YES/OK" are handled automatically.
All SMS dialogue is saved and linked to the right customer, so the history is in one place. SMS traffic is charged based on usage.
The AI agent answers the phone, handles common questions and collects contact details – around the clock.
Sends links, addresses and confirmations by SMS while the call is going on, and summarises afterwards.
Transfers to a human when needed and sends a summary and lead to your CRM after the call.
The AI receptionist is live. Book a demo →
No developer, no fuss. Paste one line on your website and train the AI agent on your content.
Register and choose a plan. Try one month free, 0 kr setup fee right now.
Enter your web address, upload documents or write your own questions and answers.
Add one line of code to your website – the AI agent is live.
One line of code before </body>
<script src="https://chattassistent.se/widget.js?id=YOUR-ID"></script>Just nu 0 kr setup fee (normally 4,995 kr) + no lock-in. Prices excl. VAT.
For small businesses
990 kr/mo
+ 4,995 kr setup fee 0 kr right now
For growing businesses
2,490 kr/mo
+ 4,995 kr setup fee 0 kr right now
For large organisations
4,990 kr/mo
+ 4,995 kr setup fee 0 kr right now
Give the AI agent more channels: SMS follow-up and an AI receptionist that answers the phone.
Setup may apply depending on knowledge base, SMS flows, phone numbers and CRM connection. SMS and calls are charged on actual usage.
No plan has a lock-in period – you cancel whenever you like. All prices excl. VAT.
An AI agent is an AI customer service that doesn't just answer questions but also carries out actions for the customer. Chattassistent is trained on your company's own content and can answer around the clock, book appointments, put products in the cart, send SMS follow-ups, capture leads and pass them on to your CRM – and hand over to a human when needed.
An ordinary chatbot answers – it gives information. An AI agent answers AND acts: it books the meeting, puts the item in the cart, sends the SMS and creates the lead in your CRM. The difference is that the customer doesn't just get an answer, but gets the thing done right there in the conversation.
Three channels: AI chat on your website (live), AI SMS (live) and AI receptionist (live). The same knowledge base drives every channel, so you train your AI customer service in one single place. The AI agent answers in Swedish and 50+ other languages, in the same language the customer writes or speaks.
Most are running in about 2 minutes. You paste one line of code on your website and train the AI agent on your web address, your documents or your own questions and answers. SMS is enabled as an add-on, and the AI receptionist is set up personally.
Monthly plans: Start 990 kr/mo, Pro 2,490 kr/mo and Enterprise 4,990 kr/mo. The setup fee is 4,995 kr, but right now 0 kr as a campaign. Add-ons: SMS +990 kr/mo, SMS Pro +1,990 kr/mo and AI receptionist from +3,990 kr/mo – SMS and call traffic are charged based on usage. No lock-in. All prices excl. VAT.
Want to read more? AI agent vs chatbot • For online stores • Bloggen
Answers AND acts – in chat, SMS and on the phone. Running in ~2 minutes. Try one month free, 0 kr setup fee right now.